Complaints Process

Securewest International is committed to providing the highest quality services with the utmost integrity, transparency and accountability.

Securewest takes any complaints or concerns, whether from customers or third parties affected by our services, extremely seriously and will always aim to deal with them as quickly and efficiently as possible. Each complaint will be dealt with directly by the CEO of Securewest.

If you:

Feel our services could be improved
Are dissatisfied with our services or our conduct
Want to provide feedback on Securewest International

We would ask you to contact us on either:



Alan Coleman
Securewest International Limited
Forresters House
41 Estover Close

Please provide as much detail in regard to the matter which concerns you. You do not have to provide contact details if you do not want to, however we would be unable to provide feedback on its resolution to you.